Terms and Conditions

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Offered

We provide e-commerce solutions including sourcing, shopping, shipping, and related services. The details and scope of services are outlined on our website.

3. Account Responsibility

Users are responsible for maintaining the confidentiality of their account information, including login credentials. Any activity under your account is your responsibility.

4. Payments and Fees

All payments for orders and services must be completed through MMG or at one of our facilities upon pickup of items. An estimation of applicable fees for services, including sourcing, shopping, or shipping, will be clearly stated during the ordering process.

5. Shipping and Delivery

We strive to ensure timely and secure delivery of your products. However, delays may occur due to circumstances beyond our control (e.g., customs, weather, etc.). Please refer to our Shipping Policy for detailed information.

6. Product Sourcing

For our sourcing services, we aim to find the best available options based on your requests. We are not liable for issues related to the quality or authenticity of third-party products.

7. Returns and Refunds

Our Returns and Refunds Policy outlines the eligibility criteria for product returns or refunds. Please consult the policy on our website for full details.

8. Use of Website

You agree not to misuse the website for unlawful activities, including fraud, hacking, or unauthorized access.

9. Limitation of Liability

We are not liable for damages arising from the use of our services, delays, or third-party issues, unless specified by applicable law.

10. Changes to Terms

We reserve the right to amend these terms and conditions at any time. Changes will be updated on our website and become effective immediately.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at ecommerce@deluxedelivery.com.